Kenneth Smith

1130 North Franklin Street

Pittsburgh, PA 15233

412-321-6163 Home 412-592-2587 Mobile

ksmit5a@gmail.com

http://dist.ResumeArrow.com/resumes/69778arr/

http://dist.ResumeArrow.com/resumes/55415arr/

 

Career Objective:  To obtain a position of Data Entry Operator and Back Office Operations.

 

Computer Skills

Operating Systems:              Voyager Integrated library System, VPN & Active Directory, Windows 2000 Professional and Server, MS-DOS, Windows 3.1, 95, 97, 98, 2000, Vista and N/T.

 

Business/Office Skills: Microsoft Word, Excel, Access, PowerPoint, Outlook, and Adobe Photoshop. Data Entry - 10,000 kph. Typing – 50 wpm

 

Education

AmerisourceBergen-CVS                                                                                                                                     December 13, 2010 to Present

 

·        Kofax Training

·        Internal Citrix Web Interface Training

·        Data Entry Compliant Form Training

 

 

www.trainingcenter.com                                                                                                                                                             July 2^nd 2010 to Present

 

·         Windows 2000 Network Security Design: Designing Security for Access between Networks

·         Internet Explorer 8 (Learning the New Interface and Features)

·         Creating Contacts and Distribution List (Outlook 2007)

·         Information and Communication PC Applications

·         PC Security Considerations - Types of PC Security

·         Concepts of Information Technology

·         Protecting Resources with Auditing and Encryption Information

·         Using alternate Authentication Strategies Information

·         Designing a Public Key Infrastructure Windows 2000 Network Security Design

·         Using Native Windows 2000 Authentication Windows 2000 Network Security Design

·         Protecting Resources with Auditing and Encryption (Windows 2000 Network Security Design)

·         Establishing a Security Baseline (Windows 2000 Network Security Design)

 

www.lynda.com

 

·        Windows Defender Online Software Training Course                July 26, 2010 - Present

 

Community College of Allegheny County, Pittsburgh PA                                                   Aug 03 – January 2008

·        Wireless Networking

·        Introduction to PC Security

·        Networking I & II

·        Networking (+) Certification Preparation

·        MCSE Certification Prep 1- Exam 70-210

·        Introduction to Windows Vista

·        Windows 2000 Professional

·        MCSE Certification Prep 2 Exam 70-215

 

Employment

Clerical/Runner/Sr. Data Entry Representative         

Amerisource Bergen Consulting Services and Pharmaceutical Doctor/Patient Support Center                   03-2010 - Present  

·        Performed Kofax and Internal Citrix Web Interface procedures. 

·        Manage inbound and outbound faxes.  Create cases for doctors and patients compliant form.

·        Fill fax machines, printers, copiers with paper

·        Pick up folders. Fax doctor and patient information to different doctor’s offices.

           

Operations Specialist                                                                      January 08 – November 2009

PNC Bank, Pittsburgh, PA                                                     

·        Extraction of checks and payment information into computer system.

 

Sales Associate                                                                                            July 07 – January 2008

Office Max, Pittsburgh, PA

·        Cash Office Max registry, restocking supplies, sales of computers, printers, faxes, copiers and ink.

 

Administrative Support III                                                                             Jun 06 – Apr 07

University of Pittsburgh Medical Library, Pittsburgh, PA

·        Created Intranet access accounts for authorized users. Cataloged and filed on-line and hard copy medical resource documents for circulation to the public through the ILS Circulation Module.

 

Data Entry Operator / Distribution Clerk / Print Unit Operator            Aug 74 – Apr 06

Bank of New York Mellon, Pittsburgh PA                                               : 

·        Handled payroll, savings club, change of addresses and data Entry

·        Operated MICR Encoding Troy machine and 3814 Switching Station

·        Advised Tape Pool Operator on proper 2917 switching routines.

 

Customer Service Center Representative                                                          May 04 – Dec 04

EchoStar Satellite Services, McKeesport PA

·        Technical customer service support in a call center.

 

Data Center Operator                                                                                             Jun 02 – Jun 03

      Affiliated Computer Systems, Inc., Pittsburgh PA

·        Ran the IBM 3800’s Series tape drives.

 

Ticket Agent                                                                                                  Apr 97 – Jun 02

    Greyhound Bus Lines, Inc., Pittsburgh PA 

·        Performed computerized ticket sales and Western Union Sales.

 

Computer Operator                                                                                 Aug 93 – Feb 94

Children's Hospital, Pittsburgh PA     

·        Entered manually prepared source documents into a machine acceptable format.